Tourist agency services

ŽITO d.d. BRANCH ČEPIN, Travel Agency
Ovčara 5, 31431 Čepin

ŽITO d.d. BRANCH ČEPIN, Travel Agency
Ovčara 5, 31431 Čepin

CONTACT
Phone: +385 31 226 700
E-mail: info@hotelmaterra.com
Bank: Erste & Steiermärkische Bank d.d.
IBAN: HR4924020061100414094
OIB (Personal Identification Number): 03834418154
Court Register Number (MBS): 030033416, registered with the Commercial Court in Osijek
Branch Manager: Lana Gubić Kučan

BUSINESS HOURS
Monday – Friday: 08:00 – 16:00
Saturday, Sunday and public holidays: Closed

The competent authority responsible for the official supervision of the travel agency’s activities in providing tourism services: State Inspectorate, Tourism Inspection, Šubićeva 29, 10000 Zagreb

COMPLAINTS
Any irregularities must be reported immediately during the use of the service.
A written complaint may be submitted within 8 days after the completion of the service to the address: ŽITO d.d. Branch Čepin, Ovčara 5, 31431 Čepin, or via e-mail: info@hotelmaterra.com
A response will be provided within 15 days.

Hotel Materra

About us

At Hotel Materra, we believe that a true travel experience is created through carefully selected moments. For this reason, the travel agency ŽITO d.d., Branch Čepin, operating through a sales office within the hotel, offers individual and corporate guests thoughtfully designed packages, excursions, and experiences that naturally complement their stay at the hotel.

From concept to realization, the agency takes care of every detail and, depending on guests’ preferences, organizes one-day and multi-day excursions, reliable transportation and transfers, guided tours of cultural and historical landmarks, as well as entrance tickets and gastronomic experiences at carefully selected restaurants and with trusted partners. Each program is tailored to the guests’ pace, interests, and wishes—without haste and without compromising on quality.

Whether it is an intimate excursion, a personalized arrangement, or a complete stay experience, ŽITO d.d., Branch Čepin ensures safe and high-quality organization, allowing guests to fully relax, explore the destination, enjoy its offerings, and experience the sense of tranquility that Hotel Materra is known for.